Help center

Answers about conversions, payments, and your account. No match? Contact us.

Frequently asked questions

  • How do I convert a Funda floor plan?

    Copy the Funda URL, paste it on the homepage for a free preview, and pay to receive the .fml file by email. Then import it into FloorPlanner.com.

  • Which Funda URLs are supported?

    We support standard Funda sale and rental listings. The URL must contain /koop/ or /huur/, for example https://www.funda.nl/koop/amsterdam/appartement-...

  • How much does a conversion cost?

    A single conversion costs €9. For multiple properties there is a 5-pack for €39 (€7.80 per conversion). For regular use, Pro is €99/year unlimited.

  • How do I import the file into FloorPlanner?

    Go to FloorPlanner.com, create a new project, and use the 'Import' function to upload the .fml file. The floor plan will be loaded automatically.

  • How do I receive my converted file?

    After successful payment, you will receive an email with your .fml file within 5 minutes. Check your spam folder if you don't see it right away.

  • Are my details stored securely?

    Yes, we take privacy and security very seriously. All data is stored encrypted and we do not share personal information with third parties.

  • What if the conversion fails?

    Only works when the listing has a digital FloorPlanner file or floor plan images. Check the free preview first. If payment succeeded but conversion failed, contact support@funda2fml.nl for a refund.

  • Can I convert multiple properties?

    With the 5-pack bundle you can convert 5 properties within 6 months. Each conversion is processed separately and delivered by email.

Still need help?

Use the contact form. Include your Funda link or order details if helpful.

We usually reply within one business day. Pro subscribers get priority.